Housekeeping Attendant

Hourly, Non-exempt Status, Part-time
New Stanton, Pennsylvania
Posted 1 month ago

Travel with confidence by checking into the Fairfield Inn & Suites by Marriott® New Stanton, with outstanding service to make all of our guests' travels easy and comfortable. With a great location near Pittsburgh, and located in the Laurel Highlands, we are always ready to welcome guests with amenities like thoughtfully designed guest rooms and suites, free Wi-Fi throughout the hotel, and facilities that include an indoor pool and exercise room.  Plus, a free, hot breakfast is included each morning during our guests' stays, to help them start their day off right.  As a Guest Services Associate, you will be an integral part in helping guests feel at ease and be productive during their travels.

Job Summary

The House Attendant is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Assisting Room Attendants on designated floors. He/she is also responsible for delivering items such as luggage, irons, coffee, etc. to guest rooms.

Qualification Standards

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver’s license for the applicable state (property specific).
  • Long hours sometimes required.
  • Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.

Duties

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with North Star Lodging Management/Marriott standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with North Star Lodging Management/Marriott standards and regulations to encourage safe and efficient hotel operations.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Deliver any clean linen, if applicable, to assigned sections.
  • Complete special projects as assigned by Housekeeping Manager.
  • Pick up any Room Attendant’s dirty linen or trash as needed constantly throughout shift
  • Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters per hotel procedures.
  • Vacuum guest corridors as trained and wipe down guest room doors.
  • Maintain the stairwells to hotel standards.
  • Maintain cleanliness and organization of  linen rooms
  • Using daily checklist complete projects listed below as assigned.
  1. Elevator lobbies
  2. Furniture
  3. Ice machines/vending machines
  4. Elevator doors/frames
  5. Service landing/linen closets
  6. Stair wells
  7. Other projects as assigned by management
  • Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.
  • Practice safe work habits to ensure safety to guests, fellow employees and self.
  • Handle items for “Lost and Found” according to the hotel standards.
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
  • Be familiar with North Star Lodging Management/Marriott policies and house rules.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Be familiar with correct guest room cleaning procedures to assist with cleaning if needed.
  • Maintain cleanliness and organization of Housekeeping Office
  • Attend meetings as required by management.
  • Have knowledge of life safety systems and procedures.
  • Assist with Maintenance duties if required such as light bulbs and plunging toilets.
  • Perform any other duties as requested by management.

Job Features

Job CategoryBack of House, Housekeeping, Reports to Assistant General Manager, Reports to Housekeeping Supervisor

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